Shipping Policy

Last Updated: July 22, 2026

Thank you for visiting and shopping at Divonza. The following terms and conditions constitute our official Shipping Policy for all orders placed through Divonza Enterprises Corp ("we," "us," or "our") on the divonza.com website.

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

• High Volume: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
• Delays: If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be automatically calculated and displayed at checkout based on your selected delivery method and destination.

• Standard Shipping: Estimated delivery within 3-5 business days.
• Expedited Shipping: Estimated delivery within 1-2 business days (if available in your region).

Note: Delivery delays can occasionally occur due to carrier issues, high seasonal volumes, or extreme weather conditions outside of our control.

3. Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will typically become active within 24 hours of the shipping label being created.

4. Customs, Duties, and Taxes

Divonza Enterprises Corp is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).

5. Damages and Lost Packages

If you receive a damaged item or your package is lost in transit, please refer to our official Refund and Returns Policy. We recommend keeping all original packaging materials and damaged goods, as they may be required to process a replacement. Please contact our support team within 48 hours of delivery if an issue arises.

6. International Shipping

We offer international shipping to select countries. Shipping rates and delivery times for international orders vary depending on the destination and will be calculated at checkout. Please note that international shipments may be subject to additional customs processing times.

7. Validated Corporate Contact Identifiers

If you have any further questions regarding our Shipping Policy or the transit status of your order, please reach out directly to our corporate office via the verified credentials below:

• Legal Company Name: Divonza Enterprises Corp
• Store Name: Divonza
• Customer Support Email: info@divonza.com
• Customer Support Phone: 305-801-7353
• Return & Mailing Address: PO Box 160206, Miami, FL 33116, United States of America